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4988 people found this review useful
Support is quick and thorough. Straight to the point. Almost instant response every time I had an issue Overall I give them 5 stars easily. Only thing I think they could improve on is maybe a little bit faster withdrawal time but either way it’s quick and easy
5401 people found this review useful
I strongly advise against playing or investing any money at this casino. Over the past three days, I’ve made repeated attempts to redeem a modest $100, only to be met with an exhausting cycle of delays and redundant verification requests. Because I once used my Skrill card—though not on my most recent deposit—I’ve been asked to submit a screenshot of my virtual card six separate times.I’ve already provided both my bank and Skrill statements to confirm account ownership, yet they continue to claim more proof is needed. Most recently, they’ve demanded evidence that the virtual card is “in my possession”—a request that’s not only unreasonable, but fundamentally nonsensical. By definition, a virtual card isn’t a physical object you can hold. It exists digitally. Asking for physical proof of a virtual item is just another tactic to stall and avoid paying out.I’ve requested my account be closed four times. Each time, they respond with vague promises to “check the status” or ask for yet another document. It’s a textbook runaround. The truth is, they have no intention of honoring withdrawals, and I have no intention of spending another dime on their site.
0199 people found this review useful
Love this casino! Never cashed out faster. And the game selection is fantastic. Customer service makes everything a breeze as well 🙂
9355 people found this review useful
Supernova offers a wide range of slots and table games. I’ve had some luck with their progressive jackpots and enjoy the fast, helpful support team. Every withdrawal from Supernova has been on time and hassle-free.
1264 people found this review useful
great selection of games nice support
4692 people found this review useful
I lost my funds alarmingly quickly, and there was no clear explanation on how to withdraw or recover them. The lack of transparency left me feeling stressed and very dissatisfied with the site
0621 people found this review useful