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I contacted casinomeister in April 2024 over a dispute about unpaid winnings dating back to January 2024 having initially being given the run-around by the casino, to in recent weeks, being blanket ignored. Nobody would respond to my messages, emails, calls and I was at my wits end.Everything about using their Player Arbitration Service (PAB) is clearly laid out and easy to follow. They promptly did what they stated they would and kept me updated at each step. I was informed almost immediately that the casino in question didn’t hold a current casino licence which didn’t bode well for me getting my money as they’re not bound by any regulatory framework. So I didn’t get my hopes up.Yet within 9 days of lodging my complaint with Casinomeisters PAB service, I received an email from the casino confirming my winnings were back in my account able to be withdrawn. Additionally, and quite unexpectedly, the casino also resolved an additional issue I had being arguing with them in tandem to my winnings dispute, over being overcharged on USD deposits and some unauthorised transactions on my card. This wasn’t even included in the PAB I lodged as I intended to dispute this via my bank after I’d received my winnings. But I didn’t need to as they did the right thing on both counts.I can only attribute this to the team at casinomeister, and to the clout of the PAB forcing their hand. So after beating my head against a brick wall for MONTHS, literally causing me no end of stress and angst, in the space of TEN DAYS, I had USD $4790 paid back to me thanks to Max and the casinomeister team and the amazing free PAB Service they offer. I cannot thank or recommend them highly enough!

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My favorite part of Cocoa Casino is the fast responses from support. I once made a deposit error and they credited my account plus gave me free spins for the trouble. Tournaments are competitive but fair, and payouts are fast.

If you’re having trouble receiving your withdrawal from an online casino, CasinoMeister should be your 1st Resource! I was continuously getting the runaround about my withdrawal for more than a month!!! I had completely given up! But, as a last ditch effort, I did a Google search and found CasinoMeister! I joined the site and filed a complaint with them. CasinoMeister responded lightning fast to my complaint and submitted my claim to the rogue casino, immediately! Within 24 to 48 hrs of them submitting my complaint to the casino, I received an Email notification from my Crypto Wallet that a payment was deposited into my account!!! Miraculously, the money just showed up!!! So, if this happens to you, you have nothing to lose by submitting a complaint with CasinoMeister! It worked for me!!! AND, it was completely FREE!!! I’m extremely happy that I found them, because I almost left $1400 behind!!! Thank you so much, CasinoMeister!!!💰

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