To be honest this site is a very cool simple casino to work with very reliable in payments as well I really enjoy the time I always spend on them and I'm very sure you will as well they deserve the five star thank you runewager💖🔥
9818 people found this review useful
I have always sung the praises of this casino, and will continue to do so because they have one of nicest customer services teams of any organization I have ever encountered. THEY ROCK! This customer service team is fast, personable, relatable, efficient and seem to be good people all the way around. Heck, even in every instance where I have reached out to them for a request and was denied, they are always pleasant and NEVER message me with one of those HORRIBLE pre-written "It breaks my heart blah blah blah..." or "It just saddens me yadda yadda yadda..." like many other casinos. Or worse yet, they never deny you of your request AND THEN retort with "If you make a deposit of yackity schmackity lackity..." like the majority of their competitors. They simply make the gaming experience better, which puts this casino above the rest.WITH. THAT. SAID ...... someone needs to pull Victoria aside and have a little chit chat with her about where she works and how she needs to get on board with the rest of the employees. I'm not going to let the few interactions I have had with her yesterday spoil my view about this casino, thus the reason I still gave this casino five star, but seriously- one bad apple spoils the barrel. Perhaps she could shadow one of her colleagues like Hannah (a.k.a BESTIE), Michael, Benjamin, Alice, Adam, Antony, Ario, Samuel or anyone else who is a rockstar in their customer service department. And if that doesn't help to improve Victoria's skill, perhaps she should be promoted back to customer.
1663 people found this review useful
I have gambled with them for years I have never done a withdrawal. Today I got a bonus completed my play thru to find out they have 2 playthrus. The second one is the same amount as the first, but you have no idea when it's complete. Then my bonus is capped at 300 for a withdrawal. I am now trying to play thru an amount I don't know when I will meet it all for 300 when I've spent over 10000. I will be cancelling my account. Not to mention they call me like 3/4 times a day. I'm a vip but I'd rather find a new casino
4887 people found this review useful